Enjoy Your Stay!

Here are a few details to help you enjoy your stay during the conference.

Dining at the Sheraton

The Sheraton Grand Chicago is within walking distance of the Loop, shopping on the Magnificent Mile and Navy Pier. Inside the hotel, you’ll find 1,200 rooms—all overlook the river, the lake and the distinctive Chicago skyline.

Sheraton food and beverage options:

Shula’s Steak House—Open from  5 p.m. to 12 a.m. (Kitchen is open from 5:30 to 10:30 p.m.). Enjoy “Shula cut” steaks and fresh seafood, at one of the top steak houses in America. Shula’s is famous for serving the “Biggest and the Best” Certified Angus Beef® steaks. Named for Don Shula, the winningest coach in NFL history, the décor includes pictures and game balls from the Miami Dolphins ’72 perfect season.

LINK@Sheraton Café—Open daily from 6 a.m.- 4 p.m. Located just one level below the lobby, LINK@Sheraton Cafe is the place to connect. Enjoy a variety of salads, sandwiches, paninis, soups, breakfast pastries and coffee. Free wireless, free workstations and online printing for hotel guests.

ChiBar—Open daily from 4 p.m. to midnight. Extended weekend hours (Friday and Saturday) are 3 p.m. to 2 a.m.

LB Bistro and Patisserie—Open daily from 6:30 a.m.- 1:30 p.m.

Room Service—Room service is open for breakfast 6-11 a.m. every day and dinner/late night 4 p.m.-12 a.m. Sunday through Thursday; 4 p.m.-2 a.m. Friday and Saturday. Just phone in your order.

Free computer/Wi-Fi access

Stay connected via Wi-Fi at The Link@Sheraton Café, open on Level 2. Wi-Fi is also available on the Lobby Level and Ballroom Level.

Coat check

It is available on the Lobby Level across from the Gift Shop. Cost is $2 per coat. No coats will be kept at the Registration Desk. Coat check will be open shortly before, during and shortly after conference meeting hours and functions:

Stay fit

That's right, work off last night's dinner at Sheraton Fitness or exercise outside in Chicago's fickle December weather. The hotel has opened its new state-of-the-art fitness center powered by Core performance. Find it on the 7th floor. Access to the fitness center is complimentary and available 24 hours a day. Before going, customize your fitness plan at www.sheratonfitness.com.

Hotel Reservations

Make your Sheraton Grand Chicago reservations early. The cutoff date for the conference room block is December 7, 2018.

Hotel reservations are billed and processed separately from conference registrations. All major credit cards are accepted for payment. The Sheraton Grand Chicago offers rates beginning at $157 single occupancy for CASE V participants, based on availability. Identify yourself as a CASE V participant. Room rates do not include taxes. All reservations must be guaranteed by sending one night's deposit or by credit card with expiration date.

Make your hotel reservations before Sheraton's room block for the conference ends. Late registrations are subject to availability.


Hotel check-in time is 3 p.m. Please provide your approximate arrival time to the hotel, if possible. Check-out time is noon.

Special Access Needs

The Sheraton Grand Chicago has accommodations and amenities to assist persons with special needs.